I have tried over a dozen times to download the installer from the App Store for macOS Sierra. It fails every time with a message that 'macos sierra download failed. Use the purchases page to try again'. The download speeds are pretty good, and in about 20 minutes it will download exactly 4.23 of 4.77 gb. After reinstalling macOS in Internet Recovery Mode, use the Mac App Store's Updates tab to upgrade your operating system to the most recent macOS version available. Some older Macs with OS X Snow Leopard may be able to use Internet Recovery Mode after installing OS X Lion or later, and a firmware update.
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Instructions for making an external drive that you can use to install macOSSierra.
Roman Loyola By Roman Loyola
Senior Editor, Macworld | Jul 3, 2017 1:32 PM PT
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Apple uses its App Store to distribute its software, like new Macoperating systems. It's convenient, but sometimes it can take a while fora download to finish. And if you have multiple Macs, it's inefficient todownload the new OS to each and every Mac.
sierra external icon
That's why I like to make a bootable external drive for the sole purposeof installing the Mac operating system. When I need to tend to a bunch ofMacs, it's much faster to use a bootable drive instead of going to eachMac, launching the App Store, searching for the operating system,downloading it (after entering my Apple ID), and then running theinstaller.
You can create a bootable USB flash drive with the macOS Sierra installerthat's now available. The installer software will take up nearly 5GB ofstorage space. Here's how to create a bootable macOS Sierra installerdrive.
Download the macOS Sierra installer
Launch the App Store app, then look for macOS Sierra in the store. (Here'sa link.) Click on the Download button, and your Mac will download theinstaller to your Applications folder. If it automatically launches afterdownload, quit the installer.
sierra beta installer app folder sierra gmKeep the installer in theApplications folder.
If you've already upgraded your Mac to Sierra, the installer is removedfrom the Applications folder. You can download it again if you go toPurchased in the App Store. Look for macOS Sierra in the list of apps thatyou've bought, and click on the Download button. If it automaticallylaunches after download, quit the installer.
Get an external drive
You can use a USB flash drive or a hard drive with room for the installersoftware. I've used different drives with success, including a VisionTek120GB USB 3.0 Pocket Solid State Drive ($83 on Amazon) and an old 8GBIomega Micro Mini Hard Drive.
Don't worry if the drive isn't formatted for the Mac. The drive will bereformatted automatically as part of the process. Change the name of yourdrive to Untitled; you need to do this for the steps below.
The quick and easy way
The process detailed below involves the Terminal. If your really don'twant to use Terminal, there are a couple of free apps you can use.
Use the Terminal to create a boot disk
Macos High Sierra Failed To Download Use The Purchases Page To Try Again
terminal mac el capitan icon
So you have your external drive, and the Sierra beta installer is inplace. Now you're going to use Terminal to create a boot drive. If you'venever used Terminal before, don't worry. This is pretty easy.
Here are the steps to create a macOS Sierra beta boot disk. (Apple alsohas these instructions.)
How to boot from the installer drive
sierra installstartup option
To comment on this article and other Macworld content, visit our Facebookpage or our Twitter feed.Related:* Macs* Operating Systems* MacOS Hints* MacBooks* Mac Desktops* macOS* MacOS Sierra
Roman has covered technology since the early 1990s. His career started atMacUser, and he's worked for MacAddict, Mac|Life, and TechTV. He's alsowritten for MacRumors and Realtor.com.
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That's why I like to make a bootable external drive for the sole purposeof installing the Mac operating system. When I need to tend to a bunch ofMacs, it's much faster to use a bootable drive instead of going to eachMac, launching the App Store, searching for the operating system,downloading it (after entering my Apple ID), and then running theinstaller.
You can create a bootable USB flash drive with the macOS Sierra installerthat's now available. The installer software will take up nearly 5GB ofstorage space. Here's how to create a bootable macOS Sierra installerdrive.
Download the macOS Sierra installer
Launch the App Store app, then look for macOS Sierra in the store. (Here'sa link.) Click on the Download button, and your Mac will download theinstaller to your Applications folder. If it automatically launches afterdownload, quit the installer.
sierra beta installer app folder sierra gmKeep the installer in theApplications folder.
If you've already upgraded your Mac to Sierra, the installer is removedfrom the Applications folder. You can download it again if you go toPurchased in the App Store. Look for macOS Sierra in the list of apps thatyou've bought, and click on the Download button. If it automaticallylaunches after download, quit the installer.
Get an external drive
You can use a USB flash drive or a hard drive with room for the installersoftware. I've used different drives with success, including a VisionTek120GB USB 3.0 Pocket Solid State Drive ($83 on Amazon) and an old 8GBIomega Micro Mini Hard Drive.
Don't worry if the drive isn't formatted for the Mac. The drive will bereformatted automatically as part of the process. Change the name of yourdrive to Untitled; you need to do this for the steps below.
The quick and easy way
The process detailed below involves the Terminal. If your really don'twant to use Terminal, there are a couple of free apps you can use.
Use the Terminal to create a boot disk
Macos High Sierra Failed To Download Use The Purchases Page To Try Again
terminal mac el capitan icon
So you have your external drive, and the Sierra beta installer is inplace. Now you're going to use Terminal to create a boot drive. If you'venever used Terminal before, don't worry. This is pretty easy.
Here are the steps to create a macOS Sierra beta boot disk. (Apple alsohas these instructions.)
How to boot from the installer drive
sierra installstartup option
To comment on this article and other Macworld content, visit our Facebookpage or our Twitter feed.Related:* Macs* Operating Systems* MacOS Hints* MacBooks* Mac Desktops* macOS* MacOS Sierra
Roman has covered technology since the early 1990s. His career started atMacUser, and he's worked for MacAddict, Mac|Life, and TechTV. He's alsowritten for MacRumors and Realtor.com.
Follow* * * * You Might LikeShop Tech Products at AmazonMacworld
Macworld is your best source for all things Apple. We give you the scoopon what's new, what's best and how to make the most out of the productsyou love.
Macworld Categories
IDG Network Sites
Macos High Sierra Failed To Download Use The Purchases Page
Macworld Magazine Cover
Macos Sierra Failed To Download Use The Purchases Page To Try Again Recovery
Try Macworld Risk-Free
Subscribe NowFollow us
Visit other IDG sites:
Mac Os Sierra Failed To Download Use The Purchases Pages
[ ] Select One[ ] CIO[ ] Computerworld[ ] CSO[ ] Gamestar[ ] Greenbot[ ] IDG Connect[ ] IDG.tv[ ] InfoWorld[ ] IT News[ ] ITworld[ ] JavaWorld[ ] Macworld[ ] Network World[ ] PCWorld[ ] TechHive[ ] The Industry Standard
Copyright © 2018 IDG Communications, Inc.
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Check compatibility
You can upgrade to macOS Sierra from OS X Lion or later on any of the following Mac models. Your Mac also needs at least 2GB of memory and 8.8GB of available storage space.
MacBook introduced in late 2009 or later
MacBook Air introduced in late 2010 or later
MacBook Pro introduced in mid 2010 or later
Mac mini introduced in mid 2010 or later
iMac introduced in late 2009 or later
Mac Pro introduced in mid 2010 or later
To find your Mac model, memory, storage space, and macOS version, choose About This Mac from the Apple menu . If your Mac isn't compatible with macOS Sierra, the installer will let you know.
Make a backup
Before installing any upgrade, it's a good idea to back up your Mac. Time Machine makes it simple, and other backup methods are also available. Learn how to back up your Mac.
Get connected
It takes time to download and install macOS, so make sure that you have a reliable Internet connection. If you're using a Mac notebook computer, plug it into AC power.
Download macOS Sierra
For the strongest security and latest features, find out whether you can upgrade to macOS Catalina, the latest version of the Mac operating system.
If you still need macOS Sierra, use this link: Download macOS Sierra. A file named InstallOS.dmg will download to your Mac.
Install the macOS installer
Double-click the downloaded file to open a window showing its contents. Then double-click the file within, named InstallOS.pkg.
Follow the onscreen instructions, which will guide you through the steps necessary to install.
Begin installation
After installation of the installer is complete, open the Applications folder on your Mac, then double-click the file named Install macOS Sierra.
Click Continue and follow the onscreen instructions. You might find it easiest to begin installation in the evening so that it can complete overnight, if needed.
Allow installation to complete
Please allow installation to complete without putting your Mac to sleep or closing its lid. Your Mac might restart, show a progress bar, or show a blank screen several times as it installs both macOS and related updates to your Mac firmware.
Learn more
- If you have hardware or software that isn't compatible with macOS Sierra, you might be able to install the previous version, OS X El Capitan.
- macOS Sierra won't install on top of a later version of macOS, but you can erase your disk first or install on another disk.
- You can use macOS Recovery to reinstall macOS.
